Privacy policy
Last updated 2 November 2026
SoloM3 sells access for your AI to a library of video-editing effects. This page explains what data we collect, why, how long we keep it and your rights.
What we collect
When you sign in with Google: your name, email address and Google account ID. We never receive your password and never access Gmail, Drive or any other data.
When you buy a plan: the plan, amount, transfer reference and payment time. Your banking details are handled by your bank and SePay; we only receive the amount and the transfer description.
API keys: we store only a hash (never the key itself), the plan, expiry and status.
Usage logs: when your AI calls SoloM3 (search, read instructions, download items) we record the tool, item ID and time, to count downloads and prevent abuse.
IP address: used only for rate limits and to limit free trials; when stored, it is one-way hashed, never kept in plain form.
Cookies
Only necessary cookies: a sign-in session cookie (30 days) and a temporary cookie during Google sign-in (10 minutes). No advertising or third-party tracking cookies.
How we use data
To issue and check keys, confirm payments, limit the free trial to one per account, help you if you lose a key, and prevent fraud. We do not sell or rent your data.
Processors
Cloudflare (hosting and database), Google (sign-in), SePay and banks (payment matching). Each receives only the data its job needs.
Retention
Order records are kept as required for accounting and tax. Usage logs are kept for up to 12 months. Accounts and keys are kept until you ask us to delete them.
Your rights
You can ask to see, correct or delete your data by emailing nvsht8@gmail.com. We reply within 7 business days. Deleting your account revokes its keys.
Contact
Questions about personal data: nvsht8@gmail.com or Zalo 0819 111 369.